Frequently Asked Questions

Everything you need to know about complete nutrition on the go.

What exactly is Soylent?

Soylent is a complete meal in a bottle, powder, or bar. It is engineered to provide the ideal balance of protein, healthy fats, fiber, and 28 essential vitamins and minerals to keep your body fueled.

How should I store my Soylent products?

Unopened Soylent drinks and powders can be stored at room temperature in a cool, dry place. Once opened, drinks must be refrigerated and consumed within 48 hours, while prepared powder should be consumed within 2 days.

Is Soylent vegan and gluten-free?

Yes, all Soylent products are 100% vegan and use plant-based protein. Most of our product line is also formulated without gluten, though we recommend checking the specific label for each flavor.

Where do you ship and how long does it take?

We currently ship to all 50 U.S. states. Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Can I cancel or modify my subscription?

Absolutely. You can skip a delivery, change your frequency, or cancel your subscription at any time through your account dashboard. There are no commitments or hidden fees.

What is your return policy?

Due to the nature of food products, we cannot accept returns. However, if your order arrived damaged or if there is an issue with the quality, please contact our support team within 30 days for a replacement or refund.